TERMS OF SERVICE — BLUECHERRIE
Legal Owner: BLUECHERRIE
Registered Address: Kolkata, West Bengal, 700135, India
Customer Support Email: bluecherrieofficial@gmail.com
Legal Queries Email: bluecherrieofficial@gmail.com
Jurisdiction: Delhi, India
Effective Date: [Insert Date]
1. Acceptance of Terms
By accessing or using bluecherrie.in (the “Website”), you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree, you must stop using the Website immediately.
BLUECHERRIE is the sole owner, operator, and brand entity of this Website.
2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use our Website or make purchases.
3. Changes to Terms
We may update or modify these Terms at any time. Continued use of the Website constitutes acceptance of the revised Terms.
4. Privacy & Cookies
Your use of the Website is governed by our Privacy Policy. We use cookies to enhance user experience and enable essential features.
5. Intellectual Property Rights
All content on bluecherrie.in — including images, logos, text, product descriptions, and website design — is owned by BLUECHERRIE or its licensors.
You must not:
• Republish, reproduce, or redistribute content
• Sell, rent, or license any material
• Copy or use content for commercial purposes
unless you receive explicit written permission.
6. User Conduct
You agree not to:
• Post unlawful, defamatory, obscene, or harmful content
• Violate intellectual property rights
• Use automated systems or bots without authorization
• Attempt to exploit, hack, or disrupt the Website
Violation may result in restricted access or legal action.
7. User Comments & Reviews
Users may post comments or reviews (“Comments”). These reflect personal opinions and not those of BLUECHERRIE.
We do not pre-screen comments but reserve the right to:
• Remove or edit comments at our discretion
• Block users posting inappropriate or harmful content
By posting Comments, you confirm:
• You have rights to the content
• It does not violate laws or third-party rights
• It is not defamatory, misleading, or harmful
You grant BLUECHERRIE a royalty-free, non-exclusive, transferable license to use your Comments across media.
8. Orders, Pricing & Product Information
• Product descriptions are intended for convenience and may not be error-free.
• Prices, availability, and descriptions may change without notice.
• Placing an order constitutes an offer to purchase. We may accept or decline at our discretion.
9. Shipping Policy
We currently offer domestic shipping only within India.
Shipping timelines may vary depending on your delivery location.
Delays caused by carriers or unforeseen circumstances may occur.
10. Returns, Exchanges & Refunds
Non-Defective Returns
• Return window: 2 days from date of delivery
• Return shipping cost: Customer pays
• Restocking fee: None
• Refund processing time: 10–15 business days after product approval
Returned items must be unused, unwashed, unaltered, and in original packaging.
Damaged / Wrong Item Received
You must contact us within 48 hours of delivery.
Required:
• Unboxing video
• Photos of product + packaging
• Clear evidence of issue
Send details to bluecherrieofficial@gmail.com
After verification:
• Customer can choose replacement or store credit
• No handling fee will be deducted
Returns without evidence will not be accepted.
11. No Warranty
We do not provide any product warranty or guarantee.
Products are sold “as-is,“ except where required by law.
12. Limitation of Liability
To the fullest extent permitted by law:
• Our liability will not exceed the total amount paid for the product in question
• We are not responsible for indirect, incidental, or consequential damages
• Use of the Website is at your own risk
13. Indemnification
You agree to indemnify and defend BLUECHERRIE against any claims arising from:
• Your misuse of the Website
• Violation of these Terms
• Infringement of third-party rights
14. Linking Policy
Certain organizations may link to our Website without permission.
Links must not be misleading or imply endorsement.
Use of our logo or artwork is prohibited without written consent.
15. Iframes
You may not create frames around the Website without written permission.
16. Third-Party Content
We are not responsible for content on external sites linked from our Website.
17. Termination of Access
We may block or restrict access to the Website at our discretion for violations or harmful behavior.
18. Legal Notices & Communication
General inquiries: bluecherrieofficial@gmail.com
Legal notices: bluecherrieofficial@gmail.com
19. Governing Law & Jurisdiction
These Terms are governed by Indian law.
All disputes are subject to the exclusive jurisdiction of Delhi courts.
20. Brand Reputation Protection — Anti-Defamation Clause
To protect BLUECHERRIE’s brand reputation:
If a customer posts false, misleading, or intentionally damaging content about BLUECHERRIE on social media or public platforms:
The customer must provide valid supporting documents within 24 hours of request.
Failure to provide evidence, or proven malicious intent, may result in:
• Civil or criminal action
• Action under Section 499 IPC (Defamation)
• Content takedown or legal notices
All actions will be compliant with Indian law.
21. Severability
If any provision is invalid, the remaining Terms remain enforceable.
22. Entire Agreement
These Terms represent the complete agreement between the user and BLUECHERRIE.
23. Contact Information
Customer Support & Legal Queries: bluecherrieofficial@gmail.com
Brand Name: BLUECHERRIE
Address: Kolkata, 700135, West Bengal, India